Application & Technology Managed Services (ATMS)

Ensure your business runs smoothly with always-on support, proactive monitoring, and expert management of your technology landscape. AIM delivers tailored managed services that optimize performance, reduce risk, and free your teams to focus on innovation. From infrastructure and cloud to enterprise apps and workflows, we help you stay resilient, secure, and ready for what’s next.

Run Smarter, Scale Faster — Modern Managed Services for a Digital‑First Enterprise.

In today’s digital-first landscape, operational excellence is a competitive necessity. Our Application & Technology Managed Services (ATMS) offering ensures your critical applications and IT infrastructure are always secure, efficient, and evolving to meet business demands.
At AIM, we go beyond basic IT support to deliver proactive, integrated, and outcome-driven managed services. We serve as an extension of your technology organization—monitoring, maintaining, and optimizing your systems so you can focus on innovation and growth.

Up to 40% faster issue resolution with proactive monitoring.

99.9% uptime guarantee through automated, predictive ops.

30–50% cost optimization via right‑sizing & performance tuning.

Our Capability Pillars

Modern managed services structured for maximum business impact
1

Pillar 1 — IT Operations Management

  • L1–L2 support
  • Asset & configuration
  • Incident, problem, change & release management
2

Pillar 2 — Application Reliability & Optimization

  • 24/7 monitoring
  • Performance tuning
  • Patching & upgrades
  • Compliance & audit readiness
3

Pillar 3 — Workflow & Automation Enablement

  • ServiceNow implementation
  • Custom workflows
  • Process automation

Why AIM?

What makes Architecture in Motion your ideal managed services partner
proactive and predictive | architecture-in-motion | AIM

Global delivery + follow‑the‑sun support

Round-the-clock coverage across time zones for uninterrupted operations.
seamless intefration | architecture-in-motion | AIM

Automation‑driven service model

AIOps, predictive analytics, and intelligent automation at the core.
scalable and future ready | architecture-in-motion | AIM

Rapid onboarding (2–6 weeks)

Fast time-to-value with streamlined transition and knowledge transfer.
data-driven | architecture-in-motion | AIM

Flexible engagement models

Full, co‑managed, or hybrid models tailored to your needs.

Our Delivery Approach

A proven engagement model that mirrors modern engineering and managed service workflows

Ratings

Assessment & Blueprinting

System audit + success metrics

Video Stabilization

Stabilization & Optimization

Hardening, performance boosts

Automation

Automation & AIOps Enablement

Intelligent operations

Innovation

Continuous Innovation

Enhancements + tech roadmap

Choose AIM for Reliability That Scales

Our ATMS offering is built for organizations that demand consistent performance, rapid responsiveness, and long-term IT resilience. Whether you need a full-service operations partner or targeted support for specific systems, AIM delivers operational peace of mind—today and as you grow.
Let’s simplify your complexity.
Contact us to tailor a managed services solution that fits your environment.