Application & Technology Managed Services (ATMS)
Ensure your business runs smoothly with always-on support, proactive monitoring, and expert management of your technology landscape. AIM delivers tailored managed services that optimize performance, reduce risk, and free your teams to focus on innovation. From infrastructure and cloud to enterprise apps and workflows, we help you stay resilient, secure, and ready for what’s next.
Run Smarter, Scale Faster — Modern Managed Services for a Digital‑First Enterprise.
At AIM, we go beyond basic IT support to deliver proactive, integrated, and outcome-driven managed services. We serve as an extension of your technology organization—monitoring, maintaining, and optimizing your systems so you can focus on innovation and growth.
Up to 40% faster issue resolution with proactive monitoring.
99.9% uptime guarantee through automated, predictive ops.
30–50% cost optimization via right‑sizing & performance tuning.
Our Capability Pillars
Pillar 1 — IT Operations Management
- L1–L2 support
- Asset & configuration
- Incident, problem, change & release management
Pillar 2 — Application Reliability & Optimization
- 24/7 monitoring
- Performance tuning
- Patching & upgrades
- Compliance & audit readiness
Pillar 3 — Workflow & Automation Enablement
- ServiceNow implementation
- Custom workflows
- Process automation
Why AIM?
Our Delivery Approach
A proven engagement model that mirrors modern engineering and managed service workflows
Assessment & Blueprinting
System audit + success metrics
Stabilization & Optimization
Hardening, performance boosts
Automation & AIOps Enablement
Intelligent operations
Continuous Innovation
Enhancements + tech roadmap





